Q1: What is this app about?
Our app is a coupon and deals platform that helps you save money on online shopping. We partner with various online stores and provide exclusive coupons, promotional codes, and deals. You can browse stores by category, search for specific products or stores, and access coupons directly through the app.
Q2: Is the app free to use?
Yes, the app is completely free to download and use. There are no subscription fees or hidden charges. We earn revenue through affiliate commissions when you make purchases through our links, which doesn't cost you anything extra.
Q3: How does the app make money?
We use affiliate marketing. When you click on a store link or use a coupon from our app and make a purchase, we earn a small commission from the merchant. This doesn't affect the price you pay—you still get the same deals and discounts. This model allows us to offer the app for free while helping you save money.
Q4: What platforms is the app available on?
The app is built using Expo React Native and is available for both Android and iOS devices. You can download it from the Google Play Store or Apple App Store.
Q5: How do I create an account?
Creating an account is simple: 1. Download and open the app 2. Enter your mobile number 3. Receive and enter the OTP (One-Time Password) 4. Provide your email address, date of birth, and gender 5. Complete your profile and start browsing deals!
Q6: Why do you need my personal information?
We collect basic information to: • Verify your identity and secure your account (mobile number) • Send you important updates and notifications (email address) • Personalize your experience with relevant deals (date of birth and gender) • Provide age-appropriate content and recommendations We take your privacy seriously and handle your data according to our Privacy Policy.
Q7: Can I use the app without creating an account?
Some basic browsing features may be available without an account, but to access coupons, save favorites, and receive personalized recommendations, you need to create a free account.
Q8: I didn't receive the OTP. What should I do?
If you don't receive the OTP: • Check that you entered the correct mobile number • Wait a few minutes, as there might be a slight delay • Check if your phone has blocked SMS from unknown numbers • Ensure you have network connectivity • Try the "Resend OTP" option • Contact our support team if the issue persists
Q9: How do I reset my password or recover my account?
Our app uses OTP-based authentication, so there's no traditional password. To access your account, simply enter your registered mobile number and verify with the OTP sent to your phone. If you've lost access to your phone number, please contact our support team for assistance.
Q10: How do I update my profile information?
You can update your profile information at any time: 1. Open the app and log in 2. Go to the Profile or Settings section 3. Edit your email, date of birth, or gender 4. Save your changes Note: Your registered mobile number cannot be changed. If you need to change your mobile number, please contact support.
Q11: How do I find coupons for a specific store?
There are several ways to find coupons: • Use the search bar to search for a specific store or product • Browse stores by category (e.g., Fashion, Electronics, Food) • Check the featured deals on the home page • View our curated collections and trending deals
Q12: How do I use a coupon?
Using a coupon is easy: 1. Find the store or product you want 2. Click on "View Coupons" or the store link 3. The merchant website will open in our WebView 4. Browse products and add them to your cart 5. Click the coupon button at the bottom of the screen 6. Select and copy the coupon code 7. Paste it during checkout on the merchant's website 8. Complete your purchase and enjoy the savings!
Q13: What is WebView and why do you use it?
WebView is a technology that allows us to display merchant websites within our app. This provides a seamless shopping experience—you can browse products, read reviews, and make purchases without leaving our app. We also add a convenient button at the bottom to quickly access available coupons while you shop.
Q14: Can I browse multiple stores at once?
Yes! You can browse our store listings and product catalogs, which show offerings from multiple merchants. When you find something you like, click on it to open that specific merchant's website in the WebView.
Q15: How often are coupons updated?
We continuously update our coupon database to ensure you have access to the latest deals. New coupons are added daily, and expired coupons are removed promptly. However, coupon availability is subject to merchant policies and may change without notice.
Q16: What should I do if a coupon doesn't work?
If a coupon doesn't work: • Check the coupon's terms and conditions (minimum purchase, specific products, etc.) • Verify the expiration date • Ensure you're applying it to eligible items • Try copying the code again to avoid typos • Check if the merchant has changed their policies • Report the issue to us so we can update or remove the coupon
Q17: Do I make purchases through your app?
No, you don't make purchases directly through our app. We redirect you to the merchant's website (either in WebView or your browser), where you complete your purchase directly with the merchant. We simply provide the coupons and links to help you save money.
Q18: Who handles payment processing?
All payments are processed directly by the merchant whose products you're purchasing. We do not handle any payment information or transactions. Your payment details are secured by the merchant's payment gateway.
Q19: Does using your app cost me extra?
Absolutely not! Using our app and affiliate links does not increase the prices you pay. In fact, you often save money through our exclusive coupons and deals. The merchant pays us a commission for referring customers, but this doesn't affect your purchase price.
Q20: What if I have issues with my order or need a refund?
Since purchases are made directly with the merchant, all order-related issues (shipping delays, damaged items, returns, refunds) must be handled by the merchant's customer service team. We recommend reviewing the merchant's return and refund policies before making a purchase. Contact the merchant directly for support with your order.
Q21: Is my personal information safe?
Yes, we take data security seriously. We implement industry-standard security measures including encryption, secure OTP verification, and regular security audits. Your personal information is protected according to our Privacy Policy. However, no system is 100% secure, so we encourage you to keep your account credentials confidential.
Q22: Do you sell my data to third parties?
No, we do not sell your personal information to third parties. We may share certain information with our affiliate partners to track conversions and earn commissions, but this is limited to transaction-related data. Please read our Privacy Policy for complete details on how we use and share your information.
Q23: Can I delete my account and data?
Yes, you have the right to delete your account and personal data. You can request account deletion through the app settings or by contacting our support team. Once deleted, your personal information will be removed from our systems, although we may retain certain data as required by law or for legitimate business purposes.
Q24: What cookies or tracking technologies do you use?
We use cookies and similar technologies to track app usage, improve performance, and personalize your experience. We also use affiliate tracking to earn commissions when you make purchases. The WebView browser may store cookies from merchant websites. You can manage some of these settings through your device's privacy controls.
Q25: The app is not loading or crashes frequently. What should I do?
Try these troubleshooting steps: • Close and restart the app • Check your internet connection • Clear the app cache (in your device settings) • Update the app to the latest version • Restart your device • Uninstall and reinstall the app • Contact support if the problem persists
Q26: Why are some stores or products not loading in WebView?
This could be due to: • Slow internet connection • The merchant's website being temporarily down • Compatibility issues with certain websites • Browser restrictions on the merchant's site If a website won't load in WebView, try opening it in your device's external browser using the "Open in Browser" option if available.
Q27: How do I report a bug or technical issue?
We appreciate bug reports! You can report issues by: • Using the "Report a Problem" feature in the app • Emailing our support team with details about the issue • Including your device model, OS version, and steps to reproduce the problem This helps us identify and fix issues quickly.
Q28: What are the minimum system requirements?
The app works on: • Android: Version 5.0 (Lollipop) or higher • iOS: Version 11.0 or higher • Stable internet connection (Wi-Fi or mobile data) • Sufficient storage space (approximately 50-100 MB) For the best experience, we recommend using the latest OS version available for your device.
Q29: How does affiliate marketing work in your app?
We partner with online stores through affiliate networks. When you click on a store link or product in our app, it contains a unique affiliate tracking code. If you make a purchase, the merchant pays us a small commission. This doesn't cost you anything extra—it's a way for merchants to compensate us for bringing them customers.
Q30: Can I earn money by referring the app to friends?
Currently, we don't have a referral or rewards program for users. We focus on providing the best coupons and deals to help you save money on your purchases. However, we may introduce such features in the future, so stay tuned!
Q31: How do I contact customer support?
You can reach our support team through: • Email: care.bribbo@gmail.com • In-app "Contact Us" or "Help" section We typically respond within 24-48 hours during business days.
Q32: How can I suggest a new store or feature?
We love hearing from our users! You can suggest new stores, features, or improvements by: • Using the "Feedback" or "Suggestions" option in the app • Emailing us directly • Leaving a review on the app store with your suggestions We carefully consider all feedback to improve our app and add stores that our users want.
